All industries, from education, banking, to health care services, cannot resist the changes that the digital age brings. New technologies and the ease of accessing the internet ended up empowering customers, and forever changed the way people shop.
The digital age is here, and companies must adapt and consider technology as a strategic pillar for their growth.
The same thing happens with software developments and their evolution. In fact, the software industry is one of those sectors of constant change in its developments due to increasing technological advances.
Software developers are also used to keeping up to date with the latest trends in each industry, as is often the case with sales or customer service systems, which adapt to the technologies and needs of each consumer.
But what will be the main trends in software development in the future?
Main trends in technological development for companies
1. Artificial intelligence
With the beginning of Artificial Intelligence (AI) , machines are programmed to perform the tasks that were restricted to the human mind. Artificial intelligence-based software can think much like humans, creating predictions and analyzing every indicator at hand.
Artificial intelligence subsets such as machine learning or business intelligence are steadily gaining popularity among businesses. More and more businesses include software within their trading and operations system to implement automated solutions.
Blockchain technology is undoubtedly one of the most talked about technologies in the world of software. Digital currencies like bitcoin and Ethereum would not have existed without the introduction of this technology.
Although widely used in the financial sector, it is finding increasing applications in media and publishing, banking and finance, and healthcare software development services.
The secure and simplified recording of transactions in a decentralized ledger, with the help of blockchain technology services, makes it strategically important for companies in all industrial domains.
3. Augmented or mixed reality
Mixed reality is the combination of the twin technologies of virtual reality (VR) and augmented reality (AR).
Augmented reality has gained a great deal of growth over the years and the credit for this is due solely to its integration into smartphone applications, known as apps.
The popularity of mobile devices is the only reason companies are struggling to invest in their own AR app. These companies are also hiring reality developers by increasing numbers.
Meanwhile, many people assume that virtual reality’s reach doesn’t extend beyond gaming and entertainment. But the efficient use of this technology by armies and mass consumption companies, move us away from this prediction.
4. Progressive Web Apps
The hybrid of mobile and web apps is known as Progressive Web Apps.
They are easy to develop and maintain, which has attracted many mobile app development companies to focus primarily on them in recent years.
The advantage is that these applications can be loaded very fast even with low internet speed.
5. Chat Bots
Chatbots are transforming the primary interaction of businesses with their leads and repeat customers. And they are expected to take center stage as more companies naturally integrate them.
Not only are they available 24/7, but they can seamlessly interact with all website visitors.
Once you embed a customer service chatbot on your business website, customers and prospects will immediately receive the information they need, from product inquiries to pricing, technical guidelines, and troubleshooting tips.
6. Big Data and data analysis
Another notable area among all the digital trends is Big Data. For a few years, this robust technology had advanced efficiently in business analysis using information collection systems, integrating analytical capabilities such as:
- data science
- process mining
- data management
- data preparation
- business process management
- among others
As companies realize significant operational improvements through data analytics, technology providers are upgrading conventional software applications to drive service offerings through a new generation of business intelligence and analytics solutions.
The most efficient software for companies are those that adapt to the true needs and objectives of your business. Implementing an assertive and intelligent management program that meets the necessary functionalities can be the key tool to take the evolution of your company to the next level.
The key is to define the resources of your company, and understand how a software can adapt to your work team , and also ask yourself how your employees could improve work productivity with technological tools, in the end, this will impact profitability of your business, saving time and money in processes.